Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Daventry | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Daventry collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection law.

1. Who We Are

Pharmacy Weight Loss Daventry is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Daventry and across the UK. We act as the data controller for all personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following categories of information:

Personal details: name, date of birth, address, phone number, and email address
Health information: medical history, current medications, weight, BMI, and any conditions relevant to your treatment
Payment information: billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected via cookies
Communications: messages, consultation responses, and correspondence with our pharmacy team

Health data is classified as special category data under UK GDPR and is treated with the highest level of care and security.

3. How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist consultation process
To dispense and deliver approved medications, typically within 1 working day of pharmacist approval
To communicate with you about your orders, treatment, and ongoing care
To maintain accurate clinical and dispensing records as required by GPhC regulations
To process payments and prevent fraud
To improve our website, services, and patient experience

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare (Article 9(2)(h) UK GDPR for special category health data).

4. Cookies

Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Cookies we use include:

Essential cookies: required for the website to operate and for secure consultations
Analytics cookies: help us understand how visitors use our site so we can improve it
Preference cookies: remember your settings and choices during your visit

You can control or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features of our site.

5. Sharing Your Data With Third Parties

We do not sell or rent your personal data. We may share your information only where necessary with:

Delivery partners: to fulfil and track your medication orders
Payment processors: to handle transactions securely
Prescribing clinicians or partner pharmacies: where required as part of your clinical care
Regulatory bodies: such as the GPhC or NHS, where we have a legal obligation to do so
IT and platform providers: who support our website and patient management systems under strict data processing agreements

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance, or longer where required by law. After this period, data is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website uses SSL encryption, and access to patient records is restricted to authorised pharmacy staff only.

8. Your Privacy Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict processing or object to certain uses of your information. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests promptly. If you have concerns about how your data is handled, you have the right to raise a complaint with the relevant supervisory authority.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Daventry
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.